Privacy Policy

Storebud Technologies LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Orderline, our Shopify embedded application.

1. Information We Process

Orderline is a Shopify embedded app designed to help made-to-order and manufacturing merchants manage their orders more efficiently. To provide our services, we process the following information:

Order Data

• Order details (order numbers, dates, status, line items)
• Product information (titles, SKUs, thumbnails, customization requests)
• Fulfillment and payment status

Customer Data

• Customer names
• Shipping and billing addresses
• Phone numbers
• Email addresses

2. How We Use Your Information

We process your data solely for the following purposes:

• To display orders with line items, images, and customization requests
• To enable search and filtering of orders by title, SKU, date, and status
• To facilitate custom status creation and order management workflows
• To perform Shopify actions (fulfill, hold, cancel) on your behalf
• To generate packing slips and audit logs
• To analyze app usage and improve our services (via Google Analytics)

3. Data Retention

We apply strict retention periods to ensure personal data is not kept longer than necessary:

• Customer-related data: Deleted 30 days after order completion
• Complete shop data: Deleted 10 days after app uninstallation

4. Third-Party Services

We use the following subprocessors to deliver our services:

We do not use cookies or tracking technologies other than Google Analytics for app usage tracking.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit: All data is transmitted using TLS/SSL encryption
• Encryption at rest: Stored data is encrypted
• Access controls: Staff access to protected customer data is strictly limited
• Strong passwords: Required for all staff accounts
• Access logs: We maintain logs of data access for security monitoring
• Environment separation: Test and production data are kept strictly separate

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Request access to your personal data
• Request correction or deletion of your data
• Request data portability
• Object to processing of your data
• Withdraw consent where applicable

To exercise these rights, please contact us at sps@storebudapps.com.

7. Data Deletion Requests

If you wish to request deletion of your data before the automatic retention period expires, please contact us at sps@storebudapps.com. We will process your request within 30 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: